Heat Pump Service & Maintenance

By comparison to traditional heating systems, Heat Pumps do not require annual safety checks, however, it is important that they are regularly serviced. This will help maintain their maximum efficiency and ensure they are compliant with manufacturer warranty T&Cs. It is also a requirement of the RHI tariff payment for heat pumps to be regularly maintained.

If you have require any maintenance on your heat pumps system, please Click Here to contact us. 

Solaris Energy offers a wide range of services for the maintenance and aftercare of your heat pump system:

Regular maintenance services

Preventative measures can help you avoid unexpected repair costs and peace of mind, that’s why we recommend annual servicing to help ensure your heat pump is running as it should do. At Solaris Energy we can work with you to provide a service agreement, depending on your requirements. This is available to all of our customers, from homeowners, farmers, schools and housing associations.

Please find below the checks undertaken on a heat pump service;

  • Electrical safety checks
  • Coil clean (Air Source Heat Pump only)
    • If your evaporator is not regularly cleaned this seriously impacts heat pump efficiency
  • Strainer/filter checks
    • Collector (Ground Source Heat Pump only)
    • Heating circuit
    • Cold feed (to DHW cylinder)
  • Glycol (if applicable)
    • Freeze protection level
    • PH value
  • Expansion vessel recharge
    • Collector (Ground Source Heat Pump only)
    • Heating
    • DHW
  • G3 checks to DHW cylinder (if applicable)
  • Review heat pump parameters
  • Review heat pump running data
  • System review and recommendations

Fault finding and Breakdowns

At Solaris Energy we provide specialist heat pump repair services. Our team of qualified and experienced engineers are on hand, ready to repair and service heat pumps of any make, model or size. There is no job too big or too small and we always ensure our engineers reach you as soon as possible. We have extensive experience working with a range of manufacturers, including popular brands such as NIBE, Thermia, Stiebel Eltron, Vaillant, Viessmann, Danfoss, Mitsubishi and Daikin.

If your system is under performing, we can evaluate your system, finding faults and providing impartial advice.

If you have require any maintenance on your heat pumps system, please Click Here to contact us.